Hotel Riu Palace Mexico - All Inclusive

Avenida Xaman-Ha, Manzana 3, Lote 4 - Condominio Playacar, 77710 Playa del Carmen, Mexico - Playa del Carmen. See on map
4,5/5
Excellent Based on 7365 reviews TripAdvisor
Very popular
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Where is the lodging establishment?

Avenida Xaman-Ha, Manzana 3, Lote 4 - Condominio Playacar, 77710 Playa del Carmen, Mexico - Playa del Carmen. Excellent location

Features

Bioscore sustainability level A
  • Kids' club
  • Wifi
  • Swimming pool
  • Spa
  • Golf
  • Family
  • Sports
  • Gym
  • Disco

Choose your room

Showing 6 results
Superior Junior Suite
  • 4 guests
  • 39 ㎡
Suite
  • 3 guests
  • 47 ㎡
Junior Suite
  • 4 guests
  • 39 ㎡
Superior Suite
  • 4 guests
  • 39 ㎡
Junior Suite Garden View
  • 4 guests
  • 39 ㎡
Suite with Hot Tub
  • 3 guests
  • 47 ㎡

Hotel Riu Palace Mexico - All Inclusive

Riu Palace Mexico All Inclusive is a fantastic beach hotel, housed in a building inspired by the traditional style of the Mexico, located just by the pristine local beach. It is around 3 km from Playa del Carmen where there is an abundance of entertainment and dining options that guests will love to discover. The hotel combines a prism of colours, high quality facilities and seductive details ideally suited for singles, couples and families looking to enjoy personalized service, outstanding amenities and total relaxation.

Other names for Hotel Riu Palace Mexico - All Inclusive:

Riu Palace Mexico Junior SuitedbsbRiu Palace MexicoRiu Palace Mexico All Inclusive

Conditions and services

  • General

  • Check-in starts at: 16:00
  • Check-out ends at: 11:00
  • Wifi
  • Internet
  • Pets not allowed
  • Activities

  • Aquatic Sports
  • Tennis
  • Golf
  • Leisure and families

  • Kids' club
  • Entertainment staff
  • Disco
  • Evening entertainment
  • Food and beverage

  • Restaurant
  • Bar
  • Snack Bar
  • Room service
  • Wellness

  • Swimming pool
  • Outdoor pool
  • Kids' pool
  • Pool bar
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Solarium
  • Spa
  • Hot tub/jacuzzi
  • Sauna
  • Gym
  • Group lessons

What do guests think about this lodging establishment?

The Rius staff at the accommodation received high praise for their exceptional service and friendly attitude. Guests were impressed by the upgrades and special treatment they received, particularly for special occasions like honeymoons. However, there were some negatives that impacted the overall experience. The rooms were in need of refurbishment, with various maintenance issues including faulty fixtures and locks. The bed in the honeymoon suite was noisy, which affected privacy. The food options were limited for those with dietary restrictions, especially for celiacs, and there were concerns about the quality of the food, with an excessive use of grease and oil. Unfortunately, some guests fell ill from the food, resulting in a disappointing end to their stay. Despite these issues, many reviewers expressed their intention to return to Riu in the future due to their positive experiences with other aspects of the accommodation.

Reviews

4.8
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The comments express the personal opinions of actual Destinia clients who either filled out the questionnaire Destinia sent them following their stay at the lodging establishment or filled out an online questionnaire through our website. These opinions don"t necessarily represent those of Destinia. We will not publish any review that contains objectively false information, insults, degrading opinions or personal information regarding the client. We calculate the overall ratings by taking an average of the scores awarded on the completed questionnaires.